Accessibility Statement

tfql emblem

Transport for Quality of Life is committed to making its website accessible, in accordance with Web Content Accessibility Guidelines (WCAG) 2.1

This accessibility statement applies to

This website is run by Why Design Creative Solutions Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Access text alternatives for most non-text content
  • Navigate most of the site using only a keyboard
  • Easily navigate, find content and determine where you are on the site
  • Use different input modalities beyond a keyboard
  • Read and understand text content

We have written the website text so that it is as simple as possible to understand.

How accessible is this website?

We have undertaken an accessibility audit as part of the website design and build, and all areas of the website are currently fully accessible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or you think we’re not meeting accessibility requirements, contact us at [email protected]

Compliance status


This website is fully compliant with this standard.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

  • Our site may link to PDFs and documents either hosted by us or by other organisations on their own site. While we work to make these accessible, this may not always be possible.


  • Our site links to videos either hosted by us, other organisations on their own site, or YouTube/Vimeo. While we work to make these as accessible as possible, this may not always be possible due to technical restrictions.

Preparation of this accessibility statement

This statement was prepared on 1st September 2023. It was last reviewed on 7th December 2023.

This website was last tested on 7th November 2023. The test was carried out by Why Design Creative Solutions Ltd using the WAVE web accessibility evaluation tool. We selected and tested all pages.